Guest Room Attendants l The Star Gold Coast
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Job no:
532002
Work type:
Permanent Part Time, Casual
Location:
Gold Coast
Categories:
Hotels, Property Services
Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.
As a
Guest Room Attendant,
you will play a crucial role in ensuring our guests have a memorable stay from the moment they step into their room. This position is a physically demanding role with tight time constraints and requires a high level of attention to detail, however, is very rewarding with a great sense of accomplishment at the end of the day!
This is a fantastic opportunity where you will showcase how we take good care of our guests throughout their stay.
*Part time & Casual positions, depending on your availability.
A few of your responsibilities:
Meticulously clean and refresh guest rooms, bathrooms, and common areas, adhering to the highest standards of cleanliness and presentation
Demonstrate attention to detail by arranging and replenishing guest room amenities, such as towels, linens, and toiletries
Maintain a warm and welcoming atmosphere by ensuring rooms are inviting, well-stocked, and meet the expectations of our discerning guests
Adhere to safety protocols and procedures to ensure a secure and comfortable environment for guests and team members alike
What are we looking for:
Previous experience in hotel cleaning or manual labour (highly desired)
Adaptable availability with weekends essential
Good communication skills, with a positive and professional attitude
Ability to work both solo and as part of a large team
Knowledge of cleaning products and techniques is a bonus, but not essential—we'll provide training
About you:
To succeed in this role, you'll need great organisational skills, attention to detail, and a genuine passion for providing top-notch service. Being a team player who works well with others will help our Hotel team shine.
Your role will be pivotal in shaping the success of our Hotels at The Star. Join us in making a difference.
What we can offer you:
Complimentary meal on site every day including hot meals, sandwich bar and more
Uniform laundered and ready for you daily on property
Competitive Hourly rate, plus penalty rates for weekends and public holidays
Up to 30% discounts across award winning restaurants and accommodation
Discounted parking available
An organisation that values diversity, teamwork and being your best self
Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
Endless career growth and opportunities to learn and develop your career
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values =
Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care
.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star was awarded
WGEA Employer of Citation for Gender Equality
(2022-24) and has been recognised as a
2025 PLATINUM
Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It's your time to SHINE!
Click on the link below to make your next career move with The Star.
Advertised:
30 Sep 2025 E. Australia Standard Time
Applications close:
31 Oct 2025 E. Australia Standard Time
The Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.
We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.
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