Posted: 17 June
The role
Overview
Customer Order Specialist – MoorebankWe are looking for a detail‐oriented and proactive team member to manage customer orders and coordinate projects for a leading lighting company.
Benefits
- Pay: $38 – $42 per hour + Super
- Shift flexibility: 8:00–16:00 or 9:00–17:00 (Mon‐Fri)
- Free onsite parking, stress‐free commute
- Duration: 2 to 4 months minimum (possible ongoing) – start ASAP
Responsibilities
- Order Management: accept, validate and process customer orders accurately.
- Complex Projects: create manual orders for large scale projects, manage milestone deliveries and billing schedules.
- Project Coordination: track project orders and coordinate between suppliers, internal teams and customers to meet deadlines.
- Inventory Logistics: check product availability, prepare delivery proposals, suggest alternatives for out‐of‐stock items and resolve discrepancies.
- Data Reporting: maintain customer master data and generate monthly reports on orders, deliveries, sales and stock levels.
Qualifications
- Proven background in order processing, sales support or logistics administration.
- Experience or solid knowledge of SAP PR4 (transitioning to this system in early May).
- Experience with Salesforce highly regarded.
- Strong problem‐solving skills, attention to detail and ability to resolve order issues independently.
- Professional communication skills and ability to manage various stakeholders.
- Focus on continuous improvement to streamline ordering and delivery processes.
Equal Opportunity Employer
We actively encourage applications from any background and are passionate about providing equal employment opportunities and embracing diversity for all.
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