About Capella Hotels and Resorts.Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.Capella Sydney is the culmination of a stunning transformation of the heritage listed Department of Education sandstone building, into a luxury hotel that welcomes guests and patrons alike into the impressive building. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney has become the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotels in the world.The Overnight Guest Service Agent is responsible for extending a warm arrival welcome and fond farewell to all guests. The individual assists in providing room orientations and assists guests during their stay.Greet and welcome all guests to the hotel in a warm, professional and friendly manner. Open doors, assist guests/visitors entering, and leaving property.Ensure guests are greeted in the lobby with a warm professional friendly manner and anticipate their needs by offering assistance before being asked.Provide efficient luggage storage, retrieval of parcels and other objects for guests and ensure accurate inventory of items on loan, and all items are collected in time.Be knowledgeable of the hotel's offerings, special events or promotions to provide the most up-to-date information and accurate information to guests.Cleans and prepares work area for next day operation.Arranges and performs newspaper delivery during the overnight hours.Hails taxis and answers guests' inquiries.Prevents entrance of unauthorized or undesirable persons; keeps main entrance and frontage neat at all times.Talent ProfileFull Drivers licenseAmenable to work overnight shiftCustomer service experienceAbility to work unsupervisedBasic computer skillsGood spoken EnglishValid working rights in AustraliaWhat you will receive with Capella SydneyBe a part of likeminded team members who share knowledge to be successful.Work with beautifully crafted spaces and amenities in a Heritage building.Complimentary meals.Full uniform provided and laundered.Discounts and more!Ability to grow and develop within and opportunities with the group.*Kindly be informed that only shortlisted candidates will be contacted.
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