You are a strong commercial lending Business Banker. We are a high performing Small Business Banking team at CBA. Together we will work towards becoming the #1 Business Bank.
Please note: Our Talent Acquisition team will be taking a scheduled break over the festive period beginning 24 December. We will resume reviewing applications and responding to enquiries from 5 January. We appreciate your understanding and patience during this time and wish you a safe and enjoyable holiday season.
See yourself in our team:
The CommBank Small Business Banking team has a passion for helping Australian small businesses succeed. The team seeks to understand the business and personal goals of business owners and uses its expertise and specialist teams to provide tailored financial solutions.
Small Business Banking is a part of CBA Business Banking and provides in-branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customers by building deep connections, having a compelling proposition and delivering exceptional execution.
We are looking for a commercial lending Business Banker to join our Sunnybank branch. Be part of a high performing branch and contribute to its success by providing exceptional service to Small Business customers through understanding their business and personal needs and assisting them with the end-to-end fulfilment of those needs.
Responsibilities
As a Business Banker you will be accountable for business development within your local business community and will support retention of client relationships by providing a premium service.
* Facilitate great customer conversations that help to understand their goals and needs and provide relevant and timely solutions, including the origination of a range of solutions for businesses such as commercial lending up to $1.25M, asset finance, merchant facilities, and everyday banking solutions.
* Proactively engage customers to support their business and personal goals. Prepare for customer conversations with a view to providing valuable insights. You have an understanding of the home ownership solutions available to business customers.
* Be a brand ambassador within the local business community, building awareness of the CBA business banking proposition, and may host small‑business education events that support ongoing financial wellbeing.
* Regularly attend key stakeholder meetings to help build awareness of the Small Business service offering and proactively work together to build referral partnerships and address service pain points.
Qualifications
We want to hear from you if you have:
* Experience in commercial lending or B2B sales
* Home lending experience
* Sound financial analysis skills and commercial acumen
* Excellent interpersonal skills and stakeholder engagement / management skills
* Excellent customer engagement skills (both face-to-face and non-face-to-face)
* Experience in facilitating conversations with customers to help understand their needs, managing a pipeline of opportunities to ensure we meet customers' expectations and facilitating proactive customer contact
* Passion for Small Business customers or experience in or managing a Small Business
* FSRA Tier 2 Accreditation
* Credit Approval Authority (CAA) Level 2 or willingness to obtain this within 6 months
* Formal training to support home lending discussions, which may include Cert IV in Banking Services qualifications (preferred)
Our culture
At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a values‑driven organisation, we nurture and support our people through focusing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. At CommBank you can be you.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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