Silver Search is proud to partner with a well-established and highly regarded medical practice to recruit an experienced Medical Receptionist / Administrator. This is a fantastic opportunity to join a professional, patient-focused practice offering excellent working hours, flexibility, and long-term stability, with a strong focus on Workers Compensation (WorkCover). About the Role Reporting to the Practice Manager, you will play a key role in ensuring the smooth day-to-day running of the practice. As the first point of contact, you will deliver a warm and professional experience for patients, while providing high-quality administrative support to doctors and the broader team. Both part-time and full-time options are available, offering genuine work-life balance. Key Responsibilities Reception Provide professional and welcoming front desk and phone support Manage appointments, follow-ups, and patient enquiries Coordinate patient flow and communicate any delays Maintain accurate patient records Ensure the reception area is well-presented at all times Administration Prepare medical reports, correspondence, and referral letters Manage billing and accounts, including Medicare, WorkCover and Transport Accident records Process payments and maintain accurate financial records Maintain filing systems and databases Handle incoming and outgoing correspondence Liaise with patients, employers, and insurers regarding WorkCover matters Provide general administrative support including scanning, filing, and stock control Assist with preparation of consulting rooms Maintain infection control and safety standards Assist with patient flow and triage coordination About You Previous experience in a similar role within a healthcare sitting Strong communication skills with a patient-focused approach Highly organised with the ability to prioritise in a busy environment Confident using computer systems and practice software (Best Practice advantageous) Experience with Medicare and WorkCover Reliable, professional, and a strong team player What’s on Offer Flexible part-time or full-time hours Supportive and collaborative team environment Opportunity to build expertise in Workers Compensation / Occupational Health Long-term stability within a respected and growing practice If you’re a proactive and personable professional looking for your next opportunity in medical administration, we’d love to hear from you. Apply now or contact Silver Search for a confidential discussion. Silver Search Pty Ltd -Connecting talent with opportunity! Specialists in Medical Administration roles: E: info@silversearch.com.au PH: 1300 557 046 W: www.silversearch.com.au