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Integration support engineer - beam

Brisbane
Australian Retirement Trust
Support Engineer
Posted: 21 May
Offer description

Join Beam as an Integration Support Engineer and drive seamless tech solutions for our customer! Take hold of a monstrous opportunity and be part of our innovative team!

Why join us?
* You're eligible for a base salary plus 14% super, to help your future come alive.
* Unleash your potential and build a career to be proud of through excellent training and development opportunities.
* Balance your work between in-person days at our purpose‐built hubs and working from home.
* In the office, enjoy end of trip facilities, a yoga and multi‐faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.
About Beam

Beam provides cutting‐edge API‐integrated superannuation services that make super payments effortless. We reimagine super by utilising advanced technologies to deliver innovative payment and messaging solutions along with a brilliant user experience.

About the role

We're all about helping our members make the most of their money. As an Integration Support Engineer – Beam, you'll play a key role in our B2B and software partner digital product suite. You'll support the product vision and objectives by helping software clients integrate with and use Beam. You'll be accountable for the client integration experience and work across teams to enhance experience, integration quality, documentation, processes, and knowledge.

You'll work closely with client software teams to understand their needs, offer guidance, and address technical challenges to speed up quality integrations. As the custodian for integration, you'll ensure solutions are easy to understand, maintain, and extend to achieve key metrics. You'll provide technical expertise, using your knowledge of APIs to resolve critical issues and maintain systems.

This role is a permanent opportunity based in Brisbane.

About you

It goes without saying you'll be a great communicator with top‐notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:

* You're great at communicating with clients and managing stakeholders, explaining technical concepts to both technical and non‐technical folks.
* You have experience in a client‐facing technical role.
* You have worked as an Integration Engineer or in a similar role.
* You're proficient with API‐driven technologies like REST.
* You have documented and diagrammed technical processes before.
* You know API security and development best practices.
* You're comfortable using SQL to investigate and interpret data and logs.
* You're skilled in technical environments and can diagnose and resolve complex technical issues.
Our Commitment to Diversity

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities.

Applications close Thursday, 28 May 2026.

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