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Job Category
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Salesforce Success Plan Sales team is seeking an outstanding seller to join our APAC team. The successful candidate will be supporting our APAC business to position and sell our Signature Success Plan to our customers. The Signature bundle of Success Manager, Mission Critical Support, and Proactive Monitoring are used to deliver Salesforce’s most proactive and personalised support experience.The Signature Success Plan AE will be encouraged to scope opportunities and position the value proposition for Signature with internal and external customers. This individual will ensure our most meaningful customers invest in the appropriate support offering and resource mix. This is a sales role, and the primary measurement of success will be target attainment along with YoY growth in Signature revenue.
Duties & Responsibilities
Achieve and exceed revenue targets for Signature Success plans.Build strong relationships with relevant internal partners to review territories and identify strategies and opportunities to attach Signature Success plans.Cultivate and manage a pipeline of sales opportunities, accurately forecast sales, log activitiesCollaborate with internal Account teams to drive an effective sales process for Signature Success from Identification, through Qualification, Discover, Selling and Commercial Negotiation.Create compelling presentations and perspectives to drive Signature Success sales with customer value realisation including use of financial and business metrics.Evangelise Signature Success internally and externally. Act as subject matter expert for Success Cloud products.Collaborate effectively with other parts of the organisation, including, but not limited to: License Sales, Customer Success, Skilled Services, Marketing, Sales Operations, Pricing Deal Desk, Legal, Product Management, and Delivery to address and resolve customer or sales issues.Travel up to 20%
Qualifications
Experience in Sales, Marketing, or Services (consulting sales, technical sales or support sales) required.Proven track record in Enterprise sales and achieving against a revenue target.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)CRM or Marketing automation application experience: Salesforce product experience a plusDemonstrated track record of self-starting, risk-taking, and ability to influence without authorityExcellent relationship-building skills with a demonstrable experience in growing and nurturing relationshipsStrong written and verbal communication skills. English proficiency requiredOutstanding presentation skills are required including the ability to adapt style based on the audience and present complex ideas.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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📌 Signature Success, Sales Executive
🏢 Salesforce
📍 Sydney