Operations Support Manager Job Description
The Operations Support Manager will be based in Lane Cove, but travel to our services on a regular basis to support and guide our services in all aspects of operations, compliance, pedagogy and practice.
Job Responsibilities:
* Provide verbal, written and face-to-face support guiding practice and pedagogy delivery ensuring embedded practices
* Operational support in line with regulations
* Mentor and assess Certificate III and Diploma Trainees
* Build strong, collaborative partnerships with all Franchise owners and their teams
* Provide support and guidance through the A&R Process
* Contribute ideas to our annual Professional Development calendar and facilitate sessions with Educational Leaders and Nominated Supervisors
Requirements:
* Minimum of 3 years experience running a service at Director level
* Degree qualified Early Childhood Teacher
* TAE Certificate IV in Training & Assessment
* Valid working with Children Check
* Knowledge of the NQF, Education & Care Services Regulations & Law, EYLF, NQS, A&R Process
* Proven leadership skills with the ability to influence and achieve outcomes
* Strong understanding of pedagogical practice and research
* Proven ability to foster a culture of continuous improvement
* Strong attention to detail
* Excellent verbal and written skills
* Can do attitude and the ability to multi-task
* Team Player
This is a hybrid role where you set your own appointments. You will receive an attractive base salary in line with experience plus a fully maintained company vehicle, fuel card, parking, phone reimbursement and laptop. You will also have a professional development budget to support your continued learning, work with an established team that is supportive and collaborative, and have loads of variety and opportunities to learn new skills.