Join to apply for the Application Support Engineer role at NHP Electrical Engineering ProductsJoin to apply for the Application Support Engineer role at NHP Electrical Engineering ProductsGet AI-powered advice on this job and more exclusive features.NHP are specialists in Electrical & Automation Products, Systems & Solutions100% Australian owned (Over 50 years of Electrical & Engineering excellence!)Local choice with the power of global partners18 branches throughout Australia & New Zealand15,000 stocked items; 75,000+ marked line itemsDriven by a team of over 700 dedicated & committed employees"At NHP we recognise that our people determine the success of our business".
About The RoleNHP are seeking talented, enthusiastic and motivated applicants with a background in Electrical or Electronics Engineering(or relevant discipline) to take on an exciting growth opportunity in our business.We currently have an opening in our Commercial and Design Engineering team for an APPLICATION SUPPORT ENGINEER where you will be required to provide Technical support and application advice for all NHP products to our Sales team and External customers.Enquiries!
Support!
Complaints!
Solutions!
Bring your Customer Service & Technical Aptitude!
Key ResponsibilitiesAct as a representative of NHP, supporting its products and solutions to both internal and external stakeholders.Deliver expert post-sales technical support for NHP products and systems via email and phone.Assist customers, the NHP Customer Service and Sales teams, and with application-based pre-sales technical inquiries.Provide specialist product advice to internal and external stakeholders, ensuring high levels of customer satisfaction throughout the service experience.Manage and resolve complaints and technical inquiries promptly and effectively.Cross-functional collaboration with Commercial Engineers, Technical Consultants, and Product Managers—to deliver accurate solutions for business-related technical projects.Create and maintain technical resources, such as website content and knowledge base articles.Facilitate Level 1 and Level 2 technical training sessions for internal staff, with a focus on the Customer Service Centre.Support sales staff with technical presentations and field assistance as required.What you will bring:Tertiary qualifications in Electrical or Electronics Engineering (consideration will be made for applicants in related disciplines)1-3+ years experience in an Engineering rolePractical application knowledge in Power Distribution, Motor Control, Austomation, Machine Safety or Industrial ProductsDemonstrated passion for building a career in technology, with a proactive attitude towards continuous learningKeen attention to detail and a strong aptitude for problem-solvingExcellent written and verbal communication skillsA highly motivated and enthusiastic approach, with a strong work ethic and pride in delivering quality resultsAdvanced computer literacy and confidence in navigating digital tools and systemsWhat's on offer:You will be part of a dedicated team, work in a supportive environment and enjoy the benefits that come with working at NHP including:A great place to work – 'we believe that our people are the heart of our success'A culture that encourages work / life fulfilmentOngoing learning & development to meet your professional development needs(SS1)Access to an Employee Assistance Program for you and your familyNovated Leasing – options for salary packaging your carDiscounts on corporate health insurance with BupaPaid parental leaveThe remuneration package will be commensurate on the skills and experience of the successful applicant.NHP is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Our commitment to local industry extends to a strong sense of social responsibility. Through our community engagement strategy, NHP positively contributes to the sustainable development of local communities. We're proud of our community partnerships with Southern Cross Kids Camps and Travellers Aid in Australia.To be considered for any of these fantastic opportunities, simply apply via this advertisement. Or visit our careers page:. To keep up to date with all things 'NHP' please connect with us on LinkedIn levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionIndustriesAppliances, Electrical, and Electronics ManufacturingReferrals increase your chances of interviewing at NHP Electrical Engineering Products by 2xSign in to set job alerts for "Application Support Engineer" roles.Service Desk Analyst - Application SupportMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia A$90,000.00-A$110,000.00 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoAssociate Technical Support Engineer, SuperchargerMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoAssociate Energy Systems Technical Support EngineerMelbourne, Victoria, Australia 4 months agoBurwood East, Victoria, Australia 5 days agoTechnical Support Engineer - Windows PerformanceMelbourne, Victoria, Australia 28 minutes agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 week agoM365 Application Packager Support EngineerMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 1 month agoSr.
Technical Support Engineer (SCIM Compliance)Melbourne, Victoria, Australia 28 minutes agoMelbourne, Victoria, Australia 11 hours agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 17 hours agoMelbourne, Victoria, Australia 8 hours agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoWe're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr