Job Overview
Australian owned international manufacturer of food and beverage products is seeking an experienced Quality Manager to join their team.
The company continues to grow in strength, making this a great opportunity for the right candidate.
Key Responsibilities
* Develop, implement, and maintain Quality Assurance (QA) and Quality Control (QC) systems for all dairy products
* E nsure compliance with food safety regulations
* Conduct internal audits and coordinate external regulatory and third-party audits
* Oversee product testing, including microbiological, chemical, and sensory analysis
* Monitor raw materials, in-process products, and finished goods to ensure compliance with quality standards
* Work closely with the production team to maintain hygiene and safety protocols
* Identify and resolve quality issues during production to prevent defects or contamination
* Lead and mentor the Quality Control team
* Collaborate with the NPD and Food Safety Project Manager on training programs for employees on hygiene, food safety, and quality control procedures
* Investigate and resolve customer complaints related to product quality
* Implement corrective and preventive actions to prevent recurring issues
* Partner with the sales and marketing team to ensure customer expectations are met
* Maintain quality records, SOPs, and certifications as per industry and regulatory standards
* Prepare and submit quality reports to senior management
* Stay updated on industry trends, emerging quality standards, and new dairy technologies
* Troubleshoot product quality issues and develop corrective actions
* Ensure all maintenance and mechanical works adhere to quality standards
Requirements
* Minimum 5 years of experience in managing Quality and in-house laboratory of a food manufacturing facility
* Qualifications in dairy or food Science
* A thorough understanding of Food Standards Codes (FSANZ) and food safety regulating bodies DFSV, DAWE, and SQF, and major retail customers' quality standards
* Experience in managing food labelling and product specifications
* Experience as SQF Practitioner advantageous
* NPD and dairy industry exposure advantageous
* High level of communication, negotiation, and leadership skills
* Superior and efficient problem-solving skills
* High level computer skills, particularly with MS Word, MS Excel, and MS Outlook
* Attention to detail in an FMCG environment