Join or sign in to find your next jobJoin to apply for the Power Platforms - D365 Support Engineer role at Avanade1 month ago Be among the first 25 applicantsJoin to apply for the Power Platforms - D365 Support Engineer role at AvanadeIntroductionAvanade is growing, and we seek passionate and driven technology professionals to join our Managed Services team delivering continuous value to our client's businesses.Come join usCome Join UsWe are seeking a skilled and proactive Support Engineer with expertise in Microsoft Power Platform, Power Automate, and Dynamics 365 (D365) to join our team.IntroductionAvanade is growing, and we seek passionate and driven technology professionals to join our Managed Services team delivering continuous value to our client's businesses.Come join usCome Join UsWe are seeking a skilled and proactive Support Engineer with expertise in Microsoft Power Platform, Power Automate, and Dynamics 365 (D365) to join our team.Skills And ExperiencesThe successful candidate will have strong communication skills to clearly explain issues to both technical and non-technical stakeholders.
Have familiarity with current Australian Government information assurance requirements, including the Information Security Manual (ISM), NIST CSF2.0 and Essential 8 ML2.
And will have experience being responsible for incident response coordination, investigation, and remediation, as well as staying current with the Microsoft roadmap.
Day to day you will be responsible for:Provide Level 2/3 support for Power Platform solutions, including Power Automate flows, Power Apps, and Power BI dashboards.Troubleshoot and resolve issues related to Dynamics 365 modules (Sales, Customer Service, Field Service, etc.).
Monitor and maintain automated workflows, ensuring reliability and performance.Collaborate with business users to gather requirements and enhance existing solutions.Perform root cause analysis and implement long-term fixes for recurring issues.Document support procedures, configurations, and known issues.Work closely with developers, analysts, and Microsoft support to resolve complex issues.Stay up to date with Microsoft updates, new features, and best practices.We also need you to have experience across a variety of technologies that may include:Power Automate, Power Apps, Power BIDynamics 365 CE (Customer Engagement)Dataverse, SharePoint, and Microsoft 365 integration.Pivotal to the role is your ability to effectively communicate to technical and non-technical stakeholders, both verbally and in written form.
Your passion for supporting clients and shaping the ongoing continual improvement of our clients' solutions is what is required for this roleAbout YouAbout YouYou are an experienced support engineer with a track record of Power platform engineering and client focus.
You have good communication and interpersonal skills that will enable you to develop relationships with internal and external stakeholders and contribute effectively to our Managed Services organisation.You will also possess analytical and problem-solving skills enabling you to be creative and innovative in the support of our clients.
You will also seek to continually improve our clients' environments though evergreen practices and platform evolution.You will be an Australian Citizen (preferably with existing security clearance).
What You'll DoWhat You'll DoAs an experienced Microsoft Power Platform support Engineer within our Business Applications Practice, you will bring support experience to the technical delivery of enterprise scale solutions into public, hybrid, and secure cloud environments.
You will be responsible for working closely with customers to provide a high touch managed services partnership model and ensure a great customer experience.You will be responsible for providing technical support, troubleshooting, and maintenance for business-critical applications and workflows, ensuring optimal performance and user satisfaction.Learn moreLearn MoreTo Learn More About Avanade Check Out These LinksLinkedInAvanade CareersEnjoy your careerSome of the best things about working at AvanadeOpportunity to work for Microsoft's Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)Real-time access to technical and skilled resources globallyDedicated career advisor to encourage your growthEngaged and helpful coworkers genuinely interested in youFind out more about some of our benefits Employee Benefits at Avanade | AvanadeA great place to workAs you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return.
As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities.
You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise.
You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live.
It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees.
Visit our Inclusion & Diversity page.Create a future for our people that focuses onExpanding your thinkingExperimenting courageouslyLearning and pivotingInspire greatness in our people byEmpowering every voiceEncouraging boldnessCelebrating progressAccelerate the impact of our people byAmazing the clientPrioritizing what mattersActing as oneSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Avanade by 2xSign in to set job alerts for "Support Engineer" roles.Sydney, New South Wales, Australia 1 month agoParramatta, New South Wales, Australia A$75,000.00-A$85,000.00 1 week agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 month agoTechnical Support Engineer - Customer ExperienceSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 day agoTechnical Support Engineer - Identity ManagementEnterprise Technical Support Specialist, SydneySydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 3 weeks agoMacquarie Park, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 4 weeks agoTechnical Support Engineer - Azure / Identity and Access ManagementTechnical Application Support SpecialistSydney, New South Wales, Australia 11 hours agoSydney, New South Wales, Australia 2 weeks agoTier 2 Technical Support Engineer - AustraliaSydney, New South Wales, Australia 3 weeks agoNorth Ryde, New South Wales, Australia 5 days agoNorth Ryde, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 6 days agoWe're unlocking community knowledge in a new way.
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