About your new Employer Join a thriving automotive organisation located in the heart of Parramatta, committed to delivering outstanding service and tailored solutions to our clients. As we continue to grow, we’re looking for a motivated Customer Service Coordinator to be the vital link between customers, sales, and operations. About your new role As a Customer Service Coordinator, you’ll manage customer enquiries, process orders, and ensure timely delivery all while building strong relationships with clients and internal teams. This is an ideal role for someone who thrives on organisation, communication, and delivering results. Key Responsibilities Respond to inbound customer queries via phone and email. Process and track customer orders accurately and efficiently. Liaise with internal departments including logistics, sales, and operations. Resolve issues promptly and follow through to ensure customer satisfaction. Maintain customer data and service history in our CRM system. Prepare reports and assist with general administrative tasks. Skills & Experience Minimum 2 years’ experience in customer service, coordination, or admin support. Strong verbal and written communication skills. High attention to detail and ability to manage multiple priorities. Proficiency in MS Office; CRM/ERP experience highly regarded. Positive attitude, team spirit, and a proactive approach to problem-solving. What's in it for you! WFH Flexibility Career growth and learning opportunities Friendly, inclusive workplace culture Convenient Parramatta location near public transport Please APPLY NOW or contact James Simmons for more information on 0483945152