Overview
Health Information Services Officer – Full-time
Norwest Private Hospital is part of Healthscope. We prioritise patient-centred care and offer surgical, medical and obstetric services with a focus on orthopaedics, neurosurgery, cardiac surgery and cardiology. The facility has 277 beds and an Emergency Department in Bella Vista, within the rapidly evolving North West corridor of Sydney.
The Role
An exciting opportunity has become available for an enthusiastic full time Health Information Services Officer to join our Health Information Services team. The Health Information Services Officer will require the ability to work flexible hours Monday to Friday, including shifts until 6.00pm. Part-time hours are available for consideration for the right applicant. Reporting to the Health Information Services Team Leader, the Health Information Services Officer is responsible for the day-to-day functionality of the Health Information Services department.
Responsibilities
* Compiling medical records of discharged patients, ensuring all forms are in the correct order
* Retrieval of medical records from off-site storage and collections from wards
* Sorting and filing of medical records in main file in terminal digit filing order
* Culling of medical records to be moved to offsite storage facility
* Management of incoming telephone calls
* Sorting and filing of incoming correspondence, reports and results
* Provision of health information to internal and external clients according to Healthscope's Release of Information policy
Selection Criteria
* Well-developed oral and written communication skills
* Ability to work autonomously and within a team in a fast-paced environment
* Demonstrated experience in Microsoft Office applications (including Word, Excel and Outlook)
* Experience in an administrative role in a health care setting
* Experience with WebPAS Patient Administration System
* Understanding of patient privacy and confidentiality principles
* Knowledge of medical terminology
Why Healthscope?
We care about your career at Healthscope. You'll be supported by great team leaders and be part of innovative teams who strive for better and have the opportunity to flourish and grow. Our people are central to our organisation and, every day, make a difference to the lives of our patients and their families. We operate across Australia with over 19,000 people and work with leading doctors nationally. We are committed to continuous professional development, specialisation and education to support our people to grow.
Come and be the difference in our patients' lives.
Applications close : 26 September 2025
To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to
More Information
Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check and Working with Children check prior to appointment. Persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
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