Justice Administration Officer Job Description
This role focuses on delivering exceptional client services and administrative support within a fast-paced environment.
* Provide general administrative tasks, including data entry and registration of applications.
* Assist clients and the public with professionalism and sensitivity.
Key Responsibilities:
Undertake accurate computer-based processing and data entry using relevant systems and recording programs.
Prepare and update documents using Microsoft Office software.
Effectively manage client needs by utilizing questioning, problem-solving, negotiation, and conflict management skills.
Prioritize tasks to ensure customer service standards and timeframes are met.
Required Skills and Qualifications:
Intermediate skill in computer applications (Microsoft Office suite) is required.
The ability to quickly learn and adapt to new systems is essential.
Strong communication and interpersonal skills are necessary for effective collaboration with stakeholders and the public.
Benefits:
Flexible work arrangements are available, offering a balance between work and personal life.
A supportive team environment promotes employee well-being and job satisfaction.
Further Information:
We are committed to building inclusive cultures that respect and promote human rights and diversity.