A distinguished premium cruise travel company, celebrated as a top employer and recipient of multiple workplace excellence awards, is launching its Australian division.
They are searching for an accomplished travel industry executive to pioneer this new market venture and build the foundation for long-term regional success.As the most senior local representative, you will report directly to global leadership and take full ownership of the Australian launch from regulatory compliance and operational infrastructure to recruiting the initial team and defining service delivery processes.The RoleBuild and nurture talent across sales and operational functions, with future opportunities to expand leadership into the wider APAC regionChampion the organisation's culture and values, ensuring they are deeply embedded within the Australian workforceOversee the complete Australian customer lifecycle, spanning pre-booking engagement through post-travel supportCreate and implement the Australian commercial strategy aligned with broader company goalsSpearhead the complete launch of Australian operations, encompassing compliance frameworks, workflow design, and infrastructure setupGenerate revenue growth via onboard booking programmes and referral channelsGuide and develop the Sales Management team to consistently surpass performance benchmarksMaintain exceptional service standards while tracking and improving customer satisfaction metricsRequirementsEssentialComposed, adaptable, and performs effectively in high-pressure situationsAdvanced data analysis capabilities paired with demonstrated people management expertiseOperates autonomously with integrity and a values-driven leadership styleMeticulous attention to detail with an unwavering focus on customer satisfactionDemonstrated success in developing and delivering senior-level sales strategiesOutstanding interpersonal and written communication abilitiesProven leadership background within the luxury travel industryAccomplished sales leadership with strong negotiation expertisePreferredBackground in launching new territories or establishing teams from scratchPrior experience in luxury or ultra-luxury cruise travel (highly desirable)BenefitsHoliday discount programmeSuperannuation contributions (Australian standards)Comprehensive healthcare allowanceTime off for charitable activities and volunteeringBase salary up to $155,000 AUD (commensurate with experience)Travel allowanceFamiliarisation cruise opportunitiesFirst-year performance bonus plus long-term incentive plan spanning 4–5 yearsFlexible work arrangements31 days of paid annual leaveFuture TrajectoryThis position carries substantial growth potential.
As the Australian operation matures, the successful candidate will be positioned to assume expanded AU/APAC leadership responsibilities, playing a central role in the company's broader regional expansion strategy.Equal Employment Opportunity and Non-Discrimination PolicyEqual Employment Opportunity StatementBoth Keller Executive Search and our clients are committed to equal employment opportunity.
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Actual salary may depend on skills, experience, qualifications, and comparison to current employees in similar roles.Compliance with LawsBoth Keller Executive Search and our clients comply with the Fair Work Act **** (Cth), the National Employment Standards (NES), applicable Modern Awards, and all relevant federal, state, and territory laws governing employment and non-discrimination in Australia.
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For more information, please contact us or visit the Office of the Australian Information Commissioner at oaic.gov.au.SuperannuationSuccessful candidates employed in Australia will receive superannuation contributions in accordance with the Superannuation Guarantee (Administration) Act ****.
The current contribution rate is 11.5% of ordinary time earnings, increasing to 12% from 1 July ****.Visa and Work RightsApplicants must have valid work rights in Australia or be eligible for employer-sponsored visa arrangements where applicable.
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