Job Title: Retail Assistant
Transforming Lives Through Exceptional Service
We believe that genuine connections have the power to transform lives. At By Charlotte, we're committed to creating an environment where customers feel valued and supported.
* Deliver exceptional service by following our selling expectations, ensuring a client experience that's both educational and inspiring.
* Establish meaningful connections with our customer base to foster great sales and increased customer lifetime value.
* Prioritise service over tasking at all times, fostering a customer-first sales culture.
Maintain in-depth product knowledge by driving your own engagement and understanding of seasonal and core jewellery ranges.
Contribute to operational success by supporting the Manager and Assistant Manager in operational tasks as required and directed.
Communicate effectively, honestly, and professionally at all times.
* Comply with our policies, procedures, and communication expectations, prioritising OH&S and flagging any safety risks in a timely and accurate manner.
We're passionate about providing equal opportunities and creating a culture of collaboration, respect, and inclusivity.