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Administration clerk

Singleton
Team Global Express
Posted: 12 September
Offer description

Administration Clerkrole atTeam Global Express
Join to apply for theAdministration Clerkrole atTeam Global Express.
Location:Singleton, NSW
Hours:Monday to Friday, 10:00 AM – 6:00 PM
Bring your attention to detail, people skills, and passion for service into a dynamic logistics environment.
We are currently seeking an enthusiastic and reliableAdministration Clerkto join our team at theSingleton depot.
This role plays a vital part in ensuring smooth day-to-day operations, with a strong focus on customer service, accuracy, and efficiency.
If you enjoy variety in your day, thrive in a busy office environment, and take pride in helping things run smoothly behind the scenes—this is the role for you
Key Responsibilities
Answer and direct incoming phone calls
Action and respond to customer service emails and Salesforce enquiries
Assist customers with depot collections, drop-offs, repacks, and damages
Investigate freight escalations and manage unidentified freight
Complete daily data entry, including raising consignment notes and updating internal systems
Scan finance copies and close driver manifests
Conduct internal audits and complete general admin tasks as required
Provide timely, accurate, and professional support to both internal and external customers
What You'll Need To Succeed
Previous experience in administration, clerical support, or customer service (transport/logistics preferred but not essential)
Strong communication skills – written and verbal
Good computer skills and confidence using internal systems
A friendly, helpful attitude and a willingness to go the extra mile
High attention to detail and the ability to multitask under pressure
A team player mindset with a proactive approach to problem solving
What's In It for You?
Monday to Friday daytime hours – enjoy your evenings and weekends
Supportive team environment in a well-established national brand
On-the-job training provided with opportunities to grow
Join a company that values safety, service, and career development
Apply Now
Be a part of the team that helps keep Australia moving.
If you're organised, customer-focused, and ready to take the next step in your administration career, we want to hear from you
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand.
We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.
Why TGE: We care about our customers, our people, and our planet.
We are always innovating and improving our services.
We are driven by passion and purpose, and we never stop.
What We Offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview.
The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other Things To Note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.
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