Digital Transformation Lead
We are seeking a Digital Transformation Lead to spearhead our digital strategy and drive innovation across multiple platforms.
This is an exciting opportunity for a seasoned professional to join our team and make a lasting impact on our customers' experience.
As a key member of our Community & Customer Engagement team, you will be responsible for leading the development and delivery of transformational digital projects that enhance customer experiences.
You will work closely with cross-functional teams to ensure the successful execution of digital initiatives and collaborate with vendors to deliver scalable digital solutions.
The ideal candidate will have a proven track record of driving digital transformation, managing complex projects, and fostering a culture of innovation within their organization.
We offer excellent opportunities for career growth, employee discounts, paid parental leave, and a comprehensive benefits package.
* Key Responsibilities:
* Develop and execute digital strategies that align with organisational goals
* Lead digital transformation programs and digital product development
* Oversee complex digital projects and platforms
* Manage key vendor relationships and collaborate across business units
* Requirements:
* Demonstrated experience in a similar position leading digital strategy, transformation programs, or digital product development
* Proven experience in user experience design, human-centred design, and digital service improvement
* Strong capability in overseeing complex digital projects and platforms
* Exceptional interpersonal skills and capabilities in stakeholder management
* What We Offer:
* Opportunities for career progression and professional development
* Excellent employee discounts
* Opportunity to purchase leave
* Paid parental leave policy