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Rostering officer

Mackay
Good Shepherd Lodge Ltd.
Posted: 22 August
Offer description

At Good Shepherd Lodge, we are committed to providing compassionate, high-quality care to our residents. We pride ourselves on fostering a supportive, respectful environment for both residents and staff. We are currently seeking an organised, detail oriented Rostering Officer to join our administrative team.

About the Role:

As our Rostering Officer, you will be responsible for creating and managing effective staff rosters to ensure the delivery of consistent, high-quality care. You will work closely with clinical and care staff, HR, and management to meet workforce needs while complying with award requirements, leave entitlements, and operational demands.

Key Responsibilities:

* Develop and maintain daily and fortnightly rosters using Mirus software.
* Ensure adequate shift coverage and manage last-minute changes or absences
* Coordinate with managers and team leaders to understand staffing needs
* Monitor and manage staff availability, leave requests, and shift preferences
* Ensure compliance with workplace agreements, policies, and relevant legislation
* Maintain accurate staff records and contribute to payroll processes as needed
* Communicate rosters and changes to relevant staff in a timely manner

Skills & Experience:

* Previous experience in rostering, scheduling, or workforce coordination (preferably in aged care or healthcare)
* Knowledge of aged care standards, regulations, and accreditation processes.
* Knowledge of Fair Work Act and ability to interpret industrial agreements to ensure compliance with best practice rostering.
* Strong computer skills, with experience using rostering systems (e.g., Mirus, Kronos, Allocate, RosterOn)
* Excellent time management and problem-solving abilities
* High attention to detail and accuracy
* Strong interpersonal and communication skills
* Ability to remain calm under pressure and adapt to changing priorities

Benefits:

* Salary packaging available
* Free wellness and health support for you and your family members
* Fitness Passport
* Supportive team environment and collaborative workplace culture
* Opportunity to make a meaningful impact on resident care
* Ongoing training and professional development
* Competitive salary and conditions

How to Apply:

Please submit your resume and a brief cover letter outlining your experience and suitability for the role.

For more information about this role, please contact recruitment@gsl.care

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