About Our Service
We are a leading provider of mental health services, specialising in working with adults and young people, as well as early childhood intervention.
Our Vision
We aim to make a positive impact on the lives of individuals and communities by delivering high-quality services that cater to their unique needs.
What We Offer
Our service is designed to provide a safe, welcoming, and supportive environment for people experiencing psychological distress. We offer a range of programs and services tailored to meet the specific needs of our clients, including:
* A free, confidential, and non-judgmental space to access mental health advice and support
* A team of trained mental health professionals who can provide guidance and support
* Access to a range of therapies and treatments, including cognitive-behavioral therapy (CBT) and medication management
* A focus on early intervention and prevention to help individuals and families manage mental health issues before they become severe
Job Description
We are seeking an experienced Medical Receptionist to join our team. The successful candidate will be responsible for providing exceptional customer service, managing appointments, maintaining client records, and performing general administrative duties.
Key Responsibilities
* Act as the central point of communication for our service, responding to incoming calls and directing callers to the appropriate staff member
* Schedule and maintain client appointments, ensuring timely and efficient service delivery
* Manage client records, maintaining confidentiality and accuracy at all times
* Perform general administrative duties, including data entry, mail distribution, and filing
Requirements
* Excellent administration, time management, and organisational skills
* Well-developed customer service skills, with the ability to communicate effectively with people from diverse backgrounds
* Knowledge of the mental health sector and experience working in a similar role would be highly advantageous
Benefits
* Excellent salary package, including superannuation and meal allowance
* Opportunities for professional development and career advancement
* A supportive and collaborative work environment
Contact Us
To apply for this position, please submit your resume and cover letter outlining your suitability for the role. We look forward to hearing from you!