IT Field Engineer
Competitive rates
Excellent Culture
Long term contract
Green Light Worldwide’s Delivery Team have an urgent requirement for our client who need an experienced Level 1/2 IT Field Engineer for an engagement, this role will require the resource to relocate to either Moranbah OR Emerald to be closer to site mine. Green Light are looking to speak to exceptional people with a passion for technology, and a proven work history providing first class IT customer support.
Responsibilities:
▪ Provide day to day IT support to multiple users onsite, including call logging, troubleshooting, IT admin tasks such as new user setup, password resets, and PC builds
▪ Support of the IT environment, including servers, systems, networks, and other device
▪ Initial set up and support of laptops, desktops, mobiles, and peripherals.
▪ To assist on various projects and upgrades.
▪ Accurately manage and track business assets, requests, and incidents
▪ Assist in moving hardware and changes with respect to the installation and changes to the IT and Voice infrastructures and all associated peripherals
▪ Monitor daily backups, manage asset database, and control software register
▪ Maintain awareness and active involvement in safety to prevent injuries to yourself, colleagues, and customers.
▪ Triage tickets in a fast paced enviroment
Requirements:
▪ All-round IT support specialist and experienced with hands-on, remote and telephone support
▪ Experience of user administration, Active Directory, Microsoft Exchange 365, and Outlook in a corporate environment
▪ Hands-on experience of LAN, WAN and VPN, troubleshooting and support
▪ Proven track record of working in a support environment supporting multiple users.
▪ Supporting and troubleshooting Office 365 products (MS Teams, One Drive, SharePoint etc.), Anti-virus (MS Defender), Veritas BackupExec, etc.
▪ Ability to support a wide range of desktop applications
▪ Desirable deploying image / software through Intune/SCCM
How to Apply:
Click APPLY or email your application to Michael Wing (michaelw@greenlightworldwide.com) – Resource Manager for a confidential discussion with Green Light Worldwide.