We are seeking a highly motivated and detail-oriented Customer Service Coordinator to join our team. Key Responsibilities * Create a welcoming environment for residents and deliver exceptional customer service * Assist with various inquiries related to student residency, studies, general needs, and overall wellbeing * Maintain high levels of resident safety and wellbeing by monitoring concerns and escalating as needed Requirements 1. A background in reception or hospitality is desirable but not essential 2. Demonstrated passion for delivering exceptional guest experiences Resilience ability to work under pressure, fast - paced environment What We Offer: