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Account manager

The Adecco Group
Accountancy Manager
Posted: 13 May
Offer description

• The role is based out of our Mawson Lakes branch • Recruit across manufacturing, transport and trade roles Driving sales growth and ensuring the successful delivery of Adecco's professional services to designated clients. This position requires a deep proficiency in fostering and maintaining strategic client relationships, underpinned by a comprehensive understanding of marketing, business, technical, and professional domains. Key Accountabilities • Manages client engagement activities to identify growth opportunities in new and existing accounts, aiming to achieve business growth targets. • Leads negotiations with clients to secure business deals. • Develops and implements industry-specific account plans to enhance Adecco’s service offerings. • Elevates the Customer Experience by building trust, fostering loyalty, and enhancing the brand’s position. • Leverages existing client relationships to strengthen Adecco’s engagement. • Maintains strong client relationships at all levels. • Manages delivery risks and resolves issues as needed. • Oversees the selection and placement of associates and manages their ongoing experience. • Leads and motivates staff to foster growth and maintain a dynamic work environment, embodying company values • Builds a customer-centric team, focusing on attracting and retaining top talent and providing long-term career opportunities. • Offers support and direction to the Recruitment Team. • Drives sales growth to ensure a profitable and sustainable business with a focus on revenue and gross margin. • Meets financial targets by developing new business and nurturing existing client relationships, utilizing Adecco’s specialized services. • Collaborates across teams and regions to maximize growth potential. • Delivers accurate forecasting and market analysis to stay ahead of market trends and conditions. Key Outcomes • 100% compliance with all The Adecco Group Policies and Procedures • Ensure 100% completion of local and global Mandatory Training • Expanded client base and increased opportunities in new and existing accounts to achieve business growth. • Secured deals through effective client negotiations. • Implemented specialized account plans to enhance Adecco's service capabilities. • Built trusted partner relationships, increased customer loyalty, and strengthened brand position. • Deepened client engagement through leveraging existing relationships. • Managed delivery risks and provided necessary interventions. • Oversaw the selection and placement of associates, ensuring a positive experience. • Addressed payroll, timesheet queries, and other concerns for placed associates. • Attracted top talent and provided opportunities for long-term careers and professional growth. • Offered clear guidance and support to the Recruitment Team. • Focused on revenue and gross margin to establish a profitable, sustainable business. • Achieved financial targets through new business development and maintaining client relationships. • Fostered compliance across Finance, WHS, IR, Legal, and Quality while promoting data integrity and technology solutions. Qualifications • A bachelor’s degree in business, marketing, human resources, or a related field is preferred. • Extensive experience in the recruitment industry or relevant i.e. customer service/ sales roles. • Demonstrated success in sales and business development. • Expertise in negotiating terms and conditions with clients. • Experience in leading and motivating a team.

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