Job description
Agency Department of Health Work unit Clinical Excellence and Patient Safety
Job title Senior Safety and Quality Coordinator Designation Administrative Officer 7
Job type Full time Duration Fixed for 12 months
Salary $113,938 - $122,574 Location Darwin
Position number 1890 RTF Closing 12/11/2025
Contact officer Fiona Wake, Executive Director on or
About the agency
Apply online
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.
Primary objective
Manage the coordination of safety and quality information, including reporting of incidents and coronial matters, and coordinating key
safety and quality initiatives across NT Health. This position is a senior safety and quality administrator with clear responsibilities around
coronial, severe incident and safety and quality reporting, as well as other activities relating to high-level administrative support for the
Executive Director and the branch. The position works closely with the senior leadership of the branch and provides high-level secretariat
support to governance committees as directed.
Key duties and responsibilities
1. Receive safety and quality information directed towards the NT Health and coordinate timely responses on behalf of the Chief
Executive.
2. Coordinate the coronial inquest findings process to ensure timely quality reports to Health Services, the Chief Executive and
Attorney-General.
3. Manage Department of Health complaints, incident, and coronial registers to ensure accurate consistent reporting.
4. Ensure high level of confidentiality is maintained at all times.
5. Coordinate the reporting of Incident Severity Rating 1 (ISR1) incidents and their investigation to the Chief Executive.
6. Liaise with internal and external stakeholders, the NT Health and Community Services Complaints Commission and the Australian
Commission of Safety and Quality in Health Care.
7. Coordinate key NT Health safety and quality initiatives and committees at the direction of the Executive Director, Clinical Excellence
and Patient Safety.
8. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken to
ensure high quality, safe services and workplaces.
Selection criteria
Essential
1. Demonstrated high-level expertise and experience in managing confidential information and investigations.
2. Demonstrated experience working in a highly confidential area with political awareness of the sensitivities.
3. High-level time management skills and strategies to ensure legally stipulated time frames are met.
4. Demonstrated high level of communication skills and conflict resolution skills with the ability to remain objective, empathic, and
professional always.
5. Proven knowledge and experience in the capture and reporting of recommendations using databases.
6. Demonstrated knowledge and experience working in a Continuous Quality Improvement (CQI) area.
7. Proven ability to interact effectively with people from diverse cultures.
Desirable
1. Knowledge of the National Safety and Quality Health Service Standards and the Australian Commission on Safety and Quality in
Health Care.
Further information
Department of Health has a Smoke Free Policy. Staff are not permitted to smoke anywhere on Departmental premises, facilities or
vehicles, nor whilst working off-site. Positions may be subject to pre-employment checks such as immunisation requirements, working
with children clearance notice criminal history checks. A criminal history will not exclude an applicant from this position unless it is a
relevant criminal history. More information on pre-employment checks specific to this role can be sourced through the vacancy contact.