Location: IpswichSalary: Competitive salary plus a generous benefits packageApplication Deadline: Wednesday, April 30, 2025 Job Summary We are looking for a Trustee Services Administrator to join our Trusts team, to assist with the administration of trusts, attorneyships and deputyships. Key Accountabilities Maintaining trust databasesSending emails and letters to beneficiaries and co-trusteesRaising invoices and taking feesMonitoring the trust's diary to ensure annual reviews are completedMaking distributions to the beneficiariesLiaising with other teams within the business on new businessOpening new trust accountsReconciliation of trust bank accountsChecking trust accountsCreation of tax certificatesAssist with trust accounts and tax returnsMaintaining HMRC's trust registerOther administration of trusts, attorneyships and deputyships as needed Key Competencies Getting Things Done: Delivers on agreed objectives promptly; prioritises workload; remains professional under pressure;Communication & Sharing Knowledge: Confident, clear and accurate with all communication; maintains accurate records and makes effective use of new technology;Customer Service: Positive attitude to find solutions in line with TCF principles; uses customer feedback to improve service;Effectiveness & Adaptability: Able to maintain a high volume of work, striving for continual improvements; understands individual contribution in relation to corporate objectives; presents a positive image and approach to change;Team Working: Shares knowledge, skills and experience with colleagues; understands team goals; is cooperative and supportive of others. Candidate Profile Will have previous administration experienceWill have strong interpersonal skills to be able to deal with sensitive family situationsWill be a diligent and thorough individual, capable of working unsupervisedThe ability to prioritise work and be organisedWill have an interest in developing knowledge in trusts administrationBasic knowledge of trust law, income tax, capital gains tax, inheritance tax and accounting principles would be advantageous Contractual Hours 9.00am to 5.30pm, Monday to Friday