As HR Manager, you'll make sure our employees are enabled and empowered through HR programmes in your hotel. You'll also promote a positive team culture while ensuring our colleagues deliver a guest experience that is unique and brings the brand to life. YOUR DAY TO DAY ? - Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey ? - Educate and train managers on HR disciplines to foster productivity and enhance performance ? - Welcome and conduct new team member orientation ? - Oversee maintenance of accurate and up-to-date personnel files and records for all employees ? - Ensure hotel or company hiring standards and applicable laws and regulations are followed ? - Help create the Human Resources department budget and control expenses ? - Monitor staffing to manage costs ? - ?Develop creative ways to inspire and motivate team members to provide guests with a unique experience ? - Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction ? - Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience WHAT WE CAN EXPECT FROM YOU - Australian legislations, awards and NES knowledge and related work experience - Minimum two-year experience as HR professional in a large, busy, luxury hotel/hospitality environment - Possess excellent verbal and written communication and MS office skills, and attention to detail - Bachelor's degree in Human Resources or Business Administration WHAT YOU CAN EXPECT FROM US: - We give our people everything they need to succeed. You'll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey including: - Complimentary membership to our hotel Gym: Fit Collective - Paid birthday leave and proactive health days - Free dry cleaning - Phone Allowance - Popular hotel perks and discounts on our partner platform, and some of the best employee discounts across our IHG Hotels IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We promote a culture of trust, support, and acceptance. So comer join us! As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.