Our client a leading Managed Service Provider based North of Perth is looking to an experienced Systems Engineer to their team.
Key Responsibilities
Deliver professional support to Managed Network and ICT clients.
Configure and manage firewalls, backups, and physical/virtual infrastructure.
Troubleshoot systems, resolve connectivity issues, and conduct root-cause analysis.
Handle alerts and escalations, ensuring timely, client-focused resolutions.
Support software cutovers and perform onsite visits when required.
Create and maintain documentation, user guides, SOPs, and project reports.
Collaborate in project meetings and liaise directly with clients.
Manage and deploy TCO365 projects and validate technical solutions for sales opportunities.
Log all work accurately and elevate complex issues when needed.
Preferred Qualifications
CCNP, VMware VCP, MCSE (or equivalent)
Preferred Experience
2+ years in an MSP technical service desk role
2+ years customer-facing service experience
2+ years Microsoft/Office 365 admin (incl. migrations)
2+ years firewall admin (Palo Alto, Meraki)
Experience in managed services environments
Apply today
To be considered for this role, submit your CV today (in Word format) by clicking the Apply button or directly to
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