About us
Holiday Inn Parramatta boasts 181 modern contemporary accommodation rooms, 7 spacious function rooms along with restaurant Twenty One Fifty and lobby bar, located in the heart of Parramatta.
Holiday Inn Parramatta is part of IHG Hotels & Resorts and is one of the world's leading hotel companies, with hotels across more than 100 countries.
We are currently seeking an experienced, passionate and friendly houseperson with a fantastic eye for detail to join our Housekeeping team.
About the Role
As a Houseperson, you will provide support and assistance to the Housekeeping team and other departments within the hotel to ensure efficient and continuous service is provided to our guests. Your commitment to excellent customer service will play a vital role in ensuring a positive and memorable experience for our guests.
Responsibilities Include:
* Maintain cleanliness and organisation of all public areas, including reception, restrooms, hallways and outdoor spaces.
* Deliver linen and amenities to each floor.
* Clean, dust and sanitize surfaces, furniture, and fixtures, using appropriate cleaning products and techniques.
* Provide excellent customer service by promptly responding to guest inquiries and requests for additional amenities, linens, or supplies.
* Ensure all common areas are tidy, well-stocked, and presentable at all times.
* Monitor inventory levels of cleaning supplies and report any shortages.
* Maintain equipment is in good working condition.
* Support the housekeeping team with deep cleaning projects and special tasks, as needed.
* Assist in the cleaning and maintenance of guest rooms and public areas.
* Report maintenance issues or safety hazards to management promptly.
* Follow health and safety regulations and adhere to company policies.
Qualifications:
* Previous experience in a similar role within a hotel environment preferred.
* Strong attention to detail and a commitment to high-quality standards.
* Ability to work independently and as part of a team.
* Good communication skills and a friendly demeanor.
* Flexibility to work various shifts, including weekends and public holidays.
* Physical stamina to perform tasks that require lifting, bending, and standing for extended periods.
Our aim is to provide you with a positive working environment, learning and development opportunities, career progression and access to IHG Hotel discounts. Complimentary meals on shift. Close to public transport and on site parking.
Job Type: Part-time
Pay: From $28.12 per hour
Benefits:
* Employee discount
* Free drinks
* Free food
* Parental leave
* Professional development assistance
Work Authorisation:
* Australia (Required)
Work Location: In person