Head of Operations – Ballpark
About us:
Sports Entertainment Network (SEN) is one of the largest sports media content and entertainment businesses in Australia, with the unique capability to deliver brand stories to national and international audiences. This is achieved via multiple platforms including team ownership, radio, print, television, digital, in-stadium and events. SEN is a dynamic sport led business on an exciting growth journey and we're looking for match fit talent to join our passionate team of sales professionals.
About the role and you
The role of Head of Operations – Ballpark will report to the CEO – Ballpark and will lead the delivery team responsible for bringing Ballpark's events, incentive programs, ticketing and hospitality experiences to life.
This role combines senior oversight with hands-on involvement in high-stakes execution. It improves communication, collaboration and operational structure across the business and ensures the team has the focus, capability and resources to deliver consistently excellent outcomes. It is accountable for driving confidence with clients, enhancing team performance and developing processes that scale with our growth ambitions.
The ideal candidate we are looking for will have:
* Proven senior operations leadership in live events, sports, entertainment, hospitality and experiences.
* Track record of delivering complex programs with tight timelines and high client visibility.
* Strong people leadership, building high-performing teams, clear expectations, feedback culture, and talent development.
* Commercial acumen, budget management, cost optimisation, vendor negotiations, and margin discipline.
* Client-facing credibility with excellent stakeholder management, communication, and issue resolution.
* Operational risk & compliance knowledge (WHS, venue/permit requirements, crowd management, incident reporting).
* Tech-savvy with event/ticketing platforms, production schedules, and collaboration tools.
* Calm under pressure, resilient, and highly organised, with strong attention to detail.
If this sounds like you, apply today to be considered for this exciting opportunity
Sports Entertainment Network is committed to providing equal employment opportunities to all individuals and encourages applications from a diverse range of candidates, including people with culturally and linguistically diverse backgrounds.