Job no: 501239
Work type: Full time
Location: Queensland
Categories: Store Management
You've seen the headlines. You've heard the hype. The Reject Shop is now part of global retail leader Dollarama, and we're preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we're building strong teams now to lead the change.
As part of that journey, we're looking for a hands-on Bench Store Manager to support multiple stores across the Logan Central. In this role, you'll step in where you're needed most — leading teams, stabilising performance, and ensuring a seamless customer and team experience. You'll bring energy, purpose and a people-first mindset to every store you support, helping set foundations for long-term success.
What you'll be doing:
* Step into stores as required to provide strong, consistent leadership and maintain high operational standards
* Lead from the front and create a high-energy, inclusive culture wherever you go
* Be hands-on in your approach, supporting teams on the floor and setting the standard for service and execution
* Drive store performance through strong operational execution and achieving sales targets
* Champion customer service and ensure every customer walks away with a great experience
* Develop and inspire team members across multiple stores to grow into confident, capable retail leaders
* Ensure all stores operate in a safe, clean and supportive environment
* Problem-solve day-to-day challenges with confidence and calm, adapting quickly to different teams and store needs
What you bring:
* Proven leadership experience in a retail or customer-focused environment
* A natural ability to motivate and influence — you get the best out of people, even in new teams
* Strong communication and organisational skills, with the ability to quickly build rapport
* A passion for customer service, team development and operational excellence
* Flexibility, resilience and a solutions-focused mindset — you thrive in fast-paced, changing environments
What we offer:
* Competitive salary plus annual bonus (up to 10% of your salary)
* Team Member discount for you and your immediate family
* Work-life balance with a rotating roster — work only 1 in 3 weekends and flexible work options
* Paid parental leave for primary and secondary caregivers
* Employee Assistance Program (EAP) offering free, confidential support for you and your family
* Instant access to your pay with Humanforce Thrive
* Be part of a supportive, inclusive and fun culture where your wellbeing matters
Ready to lead the change across our region? and be part of the journey.
Advertised: 04 Dec 2025 E. Australia Standard Time
Applications close: 09 Jan 2026 E. Australia Standard Time