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Senior business analyst

Hervey Bay
Brooksource
Business analyst
Posted: 30 July
Offer description

12 - month contract (potential for extension or hire)

Hybrid (3 days on site in Charlotte, NC)

W2 ONLY

Description :

SAP ISU FICA is a requirement.

ESSENTIAL JOB RESPONSIBILITIES:


• Responsible for SAP FICA module – production support, testing, and minor system enhancements.


• Responsible for business support of below areas in Contract Accounts Receivable and Payable (plus others as assigned):

· Security Deposits


• Triage and troubleshoot incidents, identify, and propose the solution or workaround and open/monitor vendor tickets as applicable. Perform root cause analysis on problems


• Prioritize changes and communicate status to the business


• Identify improvement opportunities related to SAP


• Conduct data gathering and analysis to understand business strategy requirements


• Evaluate current business processes to identify areas of improvement or system inefficiencies and develop innovative solutions that increase customer satisfaction and align with business strategy requirements


• Understand and negotiate needs and expectations of multiple stakeholders by developing a communication process to keep others up to date on project results


• Comply with Company change management processes when moving configurations into production


• Mentor other analysts and assign and monitor work


• Assess business needs utilizing a structured requirement process (gather, analyze, document, and manage changes) to assist in identifying business priorities and advises/provides recommendations on options


• Develop, write, and communicate business requirements and functional/technical specifications for the implementation of business solutions. Maintains specifications going forward in Solution Manager


• Perform related duties and responsibilities as assigned


• Regular and predictable attendance is a condition of employment and is an essential function of the job

EDUCATION AND WORK EXPERIENCE:


• Bachelor's or advanced degree in Computer Science, Information Systems, or Business, Finance or Accounting


• Broad knowledge of SAP in the ISU area including but not limited to FI, CO, FICA, DM, EAM, and C4C


• 5+ years experience with enterprise-level SAP ECC/S4HANA configuration and support.


• 3+ years experience in utilities experience


• Experience or knowledge with SAP Private Cloud Edition (PCE) desired


• Experience in Data migration and conversion a plus

KNOWLEDGE, SKILLS, ABILITIES:


• Hands-on configuration experience in SAP ISU/FICA and integration experience to related SAP modules required.


• Key process and architectural knowledge in various FICA area like Incoming & Outgoing Payment, in-depth understanding of Meter to Cash cycle, Account Determination, Collection Strategy, FICA and Billing Integration, Month End closure and reconciliation, Revenue distribution and fundamental knowledge of other key ISU processes


• Experience in BRF+ and Dunning by collection strategy


• Knowledge of general ledger/creating & maintaining main/subs


• Knowledge and hands on experience with creating and maintaining Main/Sub Configurations


• Design and Implementation of Best Practice SAP ISU Solutions.


• Business process integration on ISU Modules.


• Business knowledge and technical hands-on expertise in the areas of Billing and invoicing, Device Management and Contract Accounts Receivable and Payable.


• Strong Analytical skills with ability to work in advanced excel based data analysis of SAP ISU data


• Friendly and effective communication skills are a must.


• Influencer resulting in a trusted advisor relationship between IT and the business.


• Robust presentation, facilitation, negotiation, and conflict resolution skills.


• Ability to work in a fast-paced environment, handling multiple projects and priorities.


• Capable of developing short and long-term plans for areas of responsibility.


• Owns both successes and failures with humility and integrity.


Seniority level

* Seniority level

Not Applicable


Employment type

* Employment type

Contract


Job function

* Job function

Business Development, Information Technology, and Analyst
* Industries

IT Services and IT Consulting and Utilities

Referrals increase your chances of interviewing at Brooksource by 2x


Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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