Laser 3D Gepps Cross, South Australia, Australia
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Laser 3D Gepps Cross, South Australia, Australia
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* Secure a permanent, full-time role in a fast-growing industry
* Utilise your technical skills in 2D & 3D CAD
* Maintain exceptional customer service standards
About Laser 3D
Laser 3D is a national laser cutting, folding, and welding service provider operating since 1992, focusing on innovation and quality to provide cost-effective laser cutting solutions to Australian businesses.
Laser 3D is part of the Stratco group, a leader in manufacturing and home improvement products across Australia and internationally.
THE OPPORTUNITY
We seek an experienced Estimator with a customer service focus to join our team at Gepps Cross. This full-time, permanent role involves developing 2D drawings and 3D models for quoting, liaising with customers to ensure order flow, and maintaining high customer service standards.
REMUNERATION
$70,000 - $80,000 base salary plus superannuation, depending on experience.
Responsibilities
* Prepare quotes for laser cutting, engraving, folding, welding, and powder coating services
* Investigate and resolve customer inquiries and complaints, escalating as needed
* Process customer orders via email
* Develop and maintain relationships with customer contacts
* Develop, update, and prepare 2D & 3D CAD drawings
* Collaborate with production staff on manufacturability issues
* Maintain customer drawing databases with proper version control
About You
* Strong communication and problem-solving skills to build lasting relationships
* Proficiency in 2D and 3D CAD software, SolidWorks preferred
* Experience in a similar Estimator role
* Familiarity with sheet metal products advantageous
* Ability to work collaboratively with teams and customers
* Excellent organizational skills with attention to detail
* Enthusiasm, energy, and a reliable attitude to enhance customer experience
Rewards & Benefits
Health & Wellbeing Initiatives, Traineeship & Apprentice Program, Career Development Opportunities, Paid Parental Leave, Employee Referral Incentive, Stratco Team Member Discount Card, Private Health Corporate Discount, Flu Vaccinations, Employee Assistance Programme
OUR EVP
At Stratco, our people are our future. We foster an inclusive, collaborative environment that promotes growth, innovation, and recognition. We are committed to fulfilling careers, ongoing learning, and safety — because Safety is paramount and we ensure our team 'Return Home Safe'.
APPLICATION PROCESS
If you're motivated and ready to join a dynamic team, we'd love to hear from you Successful candidates will be invited for an interview to discuss the role further. For more information about Stratco and careers, visit stratco.com.au/careers.
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