Job Description:
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* Greet and interact with customers/donors in a positive, friendly, and courteous manner.
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* Provide excellent customer service and contribute to meeting store sales targets.
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* Maintain accurate completion of all customer transactions, including cash and debit sales with minimal voids, overages, or shortages.
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* Process raw materials by loading/unloading, sorting, packing, hanging, pricing, and storing donations.
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* Possess knowledge of stock to respond to customer enquiries by phone/in person.
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* Monitor store security, maintain the attractiveness of the store through 'Tidy Maintenance', and assist with donation turnover.
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About this role:
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This is a permanent full-time position. The work schedule may vary from week to week and will include weekdays and/or Saturdays.
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The incumbent must be physically capable of lifting/carrying up to 29 lbs on a frequent basis with no assistance from others, which includes bending, twisting, pulling, pushing of products.
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Responsibilities:
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* Contribute to the safety of staff and customers.
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* Maintain an attractive, organized, and safe appearance of the store.
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* Clean, sweep, dust, and mop as necessary.
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* Perform other duties as required.
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Requirements:
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To be considered for this role, you will need to demonstrate:
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* A willingness to develop an understanding and support for the mission and purpose of the organization.
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* Attention to detail and self-motivation.
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* Ability to work independently and participate as an active and responsible team member in a cooperative team environment.
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* Good interpersonal and communication skills (oral).
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Work Environment:
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This role is based in Sydney, New South Wales, Australia.
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Target Hiring Range:
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$15.70 to $16.90 with a maximum of $20.28
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