Clinical Support Specialist
About the Role:
* Our Clinical Support Specialist provides exceptional customer service by offering tailored solutions to healthcare professionals across various product portfolios.
About the Responsibilities:
* Fostering strong relationships with customers and theatre staff, providing support for products that address customer pain points.
* Identifying customer needs and optimizing opportunities, presenting product information effectively.
* Offering in-theatre clinical support during cases, delivering in-servicing for customers, and supporting new product launches.
* Ensuring seamless coordination of all necessary services to ensure successful surgical case outcomes.
About the Requirements:
* A proven track record as an allied health professional or similar sales representative from competitor companies.
* Strong team orientation and a long-term relationship-based sales approach.
* The ability to think strategically and challenge customers constructively.
* Excellent communication, time management, and prioritization skills.
About Our Company:
* We are a leading medical device company committed to developing innovative products and procedures in Orthopaedics. With a mission to help surgeons treat their patients better, we continually push the boundaries of arthroscopy and develop over 1,000 new products and procedures each year.