Job description
Agency NT Police Force Work unit Frontline Systems Support
Job title Team Leader Designation Administrative Officer 5
Job type Full time Duration Ongoing
Salary $88,297 - $92,687 Location Darwin
Position number 48087 RTF Closing 19/10/2025
Contact officer Aman Kathed, Manager on or
About the agency
Apply online
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.
Primary objective
The Team Leader plays a crucial role in ensuring the effective operation of the Frontline Systems Support team by providing
leadership, guidance, training and support in the delivery of complex, high-volume, data processing, remediation, and quality
assurance tasks. The role is responsible for overseeing the accuracy, proper interpretation, and comprehensive documentation of
data across various police business systems. The Team Leader will mentor and provide instruction to junior members, ensuring
their work aligns with the portfolio's priorities.
Key duties and responsibilities
1. Provide leadership, direction, training and support to a team managing data processing and system integrations, ensuring
compliance with relevant legislation, meeting reporting requirements, and achieving performance objectives.
1. Support the team in maintaining exceptional service standards by providing professional expertise and advice, fostering
effective and productive work practices, and ensuring the timely completion of tasks.
3. Develop, implement and maintain policies and procedures to enhance data handling practices and ensure consistent service
delivery.
4. Lead and support the efficient use of business systems while maintaining high standards of data integrity and security
throughout information exchanges and systems access.
5. Assist in the resolution of data-related issues by implementing rigorous quality assurance protocols, ensuring accuracy, integrity,
and compliance with policies and procedures.
6. Facilitate data exchanges between internal teams and external clients, partners and stakeholders, ensuring services meet the
required standards and expectations.
Selection criteria
Essential
1. Demonstrated leadership skills and experience in training, guiding and mentoring staff responsible for processing of sensitive,
complex data in a regulated environment.
2. Knowledge of, or the ability to quickly acquire knowledge of, legislation relevant to Banned Drinker Orders.
3. Proven ability to analyse and interpret highly complex data, with well-developed problem-solving skills, and the capacity to lead
a team in maintaining high levels of accuracy and attention to detail.
4. Highly developed self-motivation, time management, and organisational skills, with the flexibility to prioritise tasks, manage
competing demands, work under pressure, and adapt to changing priorities.
5. Excellent oral, written and interpersonal communication skills, including experience working with diverse groups of people,
enabling effective collaboration, cooperation and information exchange.
6. Proven experience utilising a range of software applications and the ability to quickly learn new systems.
Desirable
1. Knowledge and experience using Police business systems including SerPro, MDEA, IJIS and PDE.
Further information
The successful applicant must consent to a Police check of criminal records and intelligence holdings to confirm they have no
significant criminal record. The successful applicant may be required to provide administrative support outside of normal working
hours.
📌 Team Leader
🏢 NT Police Force
📍 Darwin