Overview
Position Title: Client Solutions Manager
Location: Perth
Full/Part-time: Full time (or 4 days a week minimum)
Direct Reporting: Managing Director - Australia
Position Summary:
Working closely with the Client Solutions and People & Development teams nationally and reporting to the Managing Director – Australia, the Client Solutions Lead in Perth is responsible for driving the successful growth of the WA business including the following activities:
Responsibilities
* Identifying, developing and managing client relationships in the WA legal market to win and expand business
* Conducting business development activities including focused outreach, arranging client visits and pitches and following up on sales opportunities and leads
* Locates or proposes potential business opportunities by contacting potential clients, discovering and exploring opportunities
* Closes new business opportunities by coordinating and negotiating requirements
* Expands key client relationships leveraging the full spectrum of LOD/Consilio product offerings
* Works towards revenue generation and maintaining LOD's desired margins whilst driving the expansion of the LOD WA presence
* Identify potential business opportunities by researching industry and related events, publications, and announcements to provide increased market presence
* Prepare and co-ordinate client related documentation
* Work with the wider national client solutions team to manage and grow our client relationships across all offices
* Maintenance of Client Relationship Management system
* Prepare tenders, pitches and presentations to win new client business
* Identify and attend industry events to represent the national LOD business
Key Performance Indicators:
* Ensuring that the WA business is delivering on its annual regional plan
* Achieving expansion in revenue and lawyer numbers whilst maintaining strong margins
* Maintaining strong relationships with WA lawyers and consultants
* Driving the achievement/exceeding budgeted sales projections
* Successful management of ongoing and new client relationships
* Successful penetration of new market sectors of opportunity
* Increasing utilisation of lawyers/consultants
* Successful and meaningful relationships with national management team
Other Internal Key Relationships
* WA-based lawyers and consultants
* National and global Client Solutions team
* National and global People & Development team
* Wider global HQ team
Qualifications
* Tertiary qualifications in commerce, business or law
* You will have a mix of at least 5 years demonstrated recruitment or sales experience, ideally in legal or other professional services or a recruitment related business
* Intermediate to advanced computer skills including Word, Excel, MS Outlook and PowerPoint Personal Attributes & Skills
* Strong team player
* Self-motivated and results driven and a positive "can do" attitude, thriving in both individual and team situations
* Good communicator and listener in a highly commercial environment
* Ability to prioritise and multi-task
* Rapport and relationship building internally and externally
* Experience in maximising BD opportunities
Consilio's True North Values
Excellence - We strive to make every client our advocate
Passion - We DO because we CARE.
Collaboration - We win together through teamwork and communication.
Agility - We flex, adapt and embrace change.
People - We value, respect and invest in our teammates.
Vision - We create clarity of purpose and a clear path forward.
Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.