Job Description
As a Senior University Consultant, you will play a key role in empowering individuals to develop the skills needed for an AI-driven world.
The ServiceNow University (SNU) Skills Consultant oversees customer-skilling programs and ensures effective learning outcomes, maximizing the value of ServiceNow product investments. This involves staying current on all SNU offerings in training resources and services, delivering effective and well-conceived skilling solutions for customers.
This role requires collaboration with local account teams and their leaders to promote the SNU platform, content, and overall GLD learning supply chain. The Senior SNU Skills Consultant will also be familiar with the pillars of COEI and organizational change management practices to foster successful SNU adoption.
Key Responsibilities:
* Oversee learner target and development of an assigned region or vertical by collaborating with local account teams and their leaders.
Required Skills and Qualifications
Qualifications include:
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
* Knowledge and hands-on experience selling and implementing ServiceNow training solutions or similar.
* 5 years minimum account management, sales, or solution consultant experience at an enterprise level.
* Current Certified System Administrator (CSA) or other ServiceNow certifications preferred.
Benefits
A focus on succeeding as a team and a customer-first mindset are essential for this role.