Purpose
Take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy.
Primary Responsibilities
* Take the helm and guide the hotel's day-to-day operations with expertise
* Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere
* Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
* Contribute to roster planning and preparation
* Embrace authenticity and let your unique self shine in every shift
Skills and Experience
* Demonstrated expertise in Hotel Front Office Operations, with a track record of assuming leadership roles as a Team Leader or Supervisor
* Proficiency in using reservation and property management systems is a plus
* Ability to multitask and thrive under pressure, fueled by solid organisational and time‐management skills
* Masterful in both written and spoken communication
* Capable of embracing an adaptable rotating schedule, including nights, weekends, and public holidays
Benefits
* Heartist Membership – Discounts on accommodation and food & beverage worldwide
* Family & Friends Discounts – Available on a range of accommodation, services and events
* Accor Live Limitless (ALL) Loyalty Program – Earn status & reward points on worldwide stays
* Learn Your Way – Career development support with access to Accor's training platforms
* Build Your Network – Share same guest passion with over 300,000 Accor professionals worldwide
* Worldwide Opportunities – United with over 400 hotels in the Pacific and more than 5,000 across 110 countries
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