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Case manager

Townsville
Queensland Corrective Services
Posted: 26 February
Offer description

Build stronger futures where community truly matters, right here in Townsville
Join Queensland Corrective Services as a Case Manager in Townsville and contribute to a dynamic regional hub where the impact of your work is both meaningful and visible. You will support positive change, strengthen community safety, and be acknowledged for your dedication with a generous locality allowance in addition to your salary. In Townsville, you are not simply accepting a position — you are becoming part of a community that values your expertise and the difference you make.

About the role:
Community Corrections supervises individuals in the community under court and Parole Board Queensland orders. As a Case Manager, you will be part of a team that supervises individuals under community-based orders, helping them meet their obligations and access support to make meaningful life changes. Your role is vital in maintaining the safety of the community through reducing the risk of supervised individuals reoffending.

What You'll Do:
Supervise and support individuals on community-based orders
Build strong partnerships with local service providers and the community
Conduct risk assessments and drug testing
Provide timely advice to courts and agencies
Maintain accurate case notes and reports
Champion diversity and uphold the highest ethical standards

Why This Role Stands Out:
Enjoy a substantial locality allowance every fortnight—boosting your take-home pay
4 weeks of annual leave for a great work-life balance
Thrive in a supportive, values-driven team
Access professional development and career progression

Who Should Apply?
Degree holders in human services, criminology, law, psychology, social sciences, or related fields
Final-year students encouraged to apply
Strong communicators with integrity and resilience

Whether you're starting out or looking to grow your career in human services, this role offers meaningful work, professional development, and the chance to make a real impact across Queensland.

How to Apply
Submit your application via Queensland Government SmartJobs including:
A current resume
A brief (1-2 pages) cover letter addressing the key responsibilities and how you meet the requirements of this role

Whether you're starting out or looking to grow your career in human services, this role offers meaningful work, professional development, and the chance to make a real impact across Queensland.

Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications to remain current for 12 months.

Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.

**12 month continuous applicant pool**

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