5 Star Customer Service and Team Leadership
We are seeking a Food & Beverage Banquet Team Leader to join our team at the Stamford Plaza in Brisbane. Located on the banks of the river, our hotel is renowned for its luxurious service and stunning views.
About the Role
This leadership role is responsible for driving customer satisfaction by ensuring exceptional restaurant experiences for all guests. Working closely with supervisors, you will be responsible for motivating a successful team and maintaining high standards of productivity and consistency.
Duties and Responsibilities:
* Drive team performance through hands-on approach and motivation.
* Maintain high productivity and consistency across all areas of service.
* Build strong relationships within the Food & Beverage team.
* Foster a culture of attention to detail and effective communication.
Requirements and Qualifications:
* Minimum 1 year of experience in a similar role, preferably in a Hotel Environment.
* Valid RSA Certificate.
* Valid working rights in Australia.
* Able to work afternoons, evenings, weekends, and public holidays across a 7-day rotating roster.
* Current Queensland RSA.
* Food Safety Handling Certificate (SITXFSA005 or SITXFSA006).
* RMLV certification desirable.
* Experience with Micros POS beneficial.
* Strong work ethic and positive attitude.
Culture and Benefits
We value our people as our greatest asset. As a team member with us, you can expect:
* Discounts in all F&B outlets.
* Free Staff meals.
* Uniforms and Laundry provided.
If you have the drive and skills to succeed in this role, please apply now.