About AssistRx
AssistRx is a healthcare technology company transforming how patients access, start, and stay on specialty therapy. Through our integrated platform and service solutions, we partner with pharmaceutical manufacturers to remove barriers to therapy, improve operational efficiency, and deliver measurable outcomes at scale.
As we continue to grow, our Finance & Accounting organization plays a critical role in enabling scalability, compliance, and operational excellence across the enterprise.
Role Overview
The Manager, Process Improvement is a strategic, execution-focused leader responsible for modernizing and optimizing Accounting & Finance operations. This role sits at the intersection of finance, operations, systems, and change management and will drive measurable improvements in efficiency, accuracy, controls, and scalability.
You will lead end-to-end process improvement initiatives—assessing current-state workflows, identifying bottlenecks and risks, designing future-state solutions, and ensuring sustainable adoption across teams. This role is ideal for someone who thrives in complex, fast-paced environments and enjoys translating ambiguity into structured, high-impact solutions.
Process Optimization & Execution
* Lead cross-functional process improvement initiatives across Accounting & Finance, with a focus on scalability, accuracy, and efficiency
* Assess current-state workflows (record-to-report, procure-to-pay, order-to-cash, reconciliations, close processes, etc.) and design optimized future-state solutions
* Identify automation, system enhancement, and digital transformation opportunities to reduce manual effort and operational risk
Data, Metrics & Governance
* Define, implement, and monitor KPIs and SLAs to improve pipeline reliability, close velocity, and operational performance
* Analyze process data to identify trends, root causes, and improvement opportunities
* Develop standardized process documentation, controls, and governance models aligned with audit, compliance, and regulatory requirements
Change Leadership & Enablement
* Serve as a change champion—driving adoption through clear communication, training, and stakeholder engagement
* Facilitate workshops, working sessions, and training to embed a culture of continuous improvement
* Partner closely with Accounting leadership, Finance, IT, Compliance, and Operations to ensure alignment and execution
Risk & Continuous Improvement
* Proactively identify risks associated with process changes and implement mitigation strategies
* Stay current on best practices, tools, and technologies in finance operations and process improvement
* Continuously evaluate and refine processes to support growth, audit readiness, and operational excellence
Required Qualifications
* Bachelor's degree in Accounting, Finance, Operations, or a related field
* 5+ years of experience in process improvement, operational excellence, or project management within Accounting, Finance, or a regulated environment
* Demonstrated success leading complex, cross-functional process improvement initiatives
* Strong analytical skills with the ability to translate data into actionable insights
* Experience with process mapping, documentation, and improvement methodologies
* Excellent communication skills with the ability to influence stakeholders at all levels
Preferred Qualifications
* Experience with finance transformation, automation, or system implementations
* Familiarity with continuous improvement methodologies (Lean, Six Sigma, Agile, etc.)
* Experience supporting audit, compliance, or SOX-related process improvements
* Background in healthcare, life sciences, or other highly regulated industries
Core Competencies
* Process Excellence & Systems Thinking
* Change Management & Stakeholder Influence
* Analytical Problem Solving
* Operational Risk Management
* Cross-Functional Collaboration
* Executive-Level Communication
* Continuous Improvement Mindset
Why This Role Matters
This role will have direct visibility and impact on how AssistRx scales its Finance & Accounting operations. You'll work closely with senior leadership, shape how work gets done, and leave a lasting operational footprint as the company continues to grow.
* Supportive, progressive, fast-paced environment
* Competitive pay structure
* Matching 401(k) with immediate vesting
* Medical, dental, vision, life, & short-term disability insurance
* Opportunity to impact patient outcomes through data-driven healthcare technology.
* Collaborative and mission-driven culture that values innovation and continuous learning.
* Access to cutting-edge cloud technologies and modern data engineering tools.
* Competitive compensation, comprehensive benefits, and career growth opportunities
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
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