Axa xl is looking for a skilled insurance professional to manage complex projects and provide expert solutions for multinational clients.
As a key member of the team, you will be responsible for developing deep knowledge of systems and processes, as well as collaborating with offshore teams to ensure efficient processing and credit control services. You will also play a crucial role in building meaningful relationships with colleagues around the world and ensuring data quality and accuracy.
Key Responsibilities:
* Be a subject matter expert on matters related to multinational clients
* Collaborate with offshore teams to process credit control services and develop new business opportunities
* Develop a deep understanding of systems and processes and stay up-to-date with new guidelines and regulations
* Build strong relationships with colleagues around the world and foster a collaborative work environment
* Monitor financial bookings and accuracy reports and ensure timely and high-quality implementation of mid-term endorsements and certificate issuance
* Address client and broker requests promptly and refer underwriters when necessary
* Ensure data quality and accuracy meet defined metrics and ratios
Report to the Team Lead in Sydney, Australia.
Required Skills and Abilities:
* Understand the importance of attention to detail and deliver results-driven outcomes
* Technical skills are essential, but soft skills such as customer service approachability and ability to work in a deadline-driven environment are equally important
* Prioritize continuous improvement and maintain a willingness to ask questions and explore new ideas
* Work autonomously while enjoying collaboration with team members in a virtual environment
* Proficient in Microsoft Office Suite, particularly Excel
Desired Skills and Abilities:
* Prior experience in corporate insurance and a desire to learn about multinational solutions services and international policies