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Key account manager

Melbourne
Woods & Co
Key Account Manager
Posted: 1 May
Offer description

Woods & Co Recruitment are partnering with a growing commercial and industrial supplier in Melbourne's North, recognised for their strong market reputation and value driven approach.

They're looking for a commercially sharp Key Account Manager to take ownership of a portfolio of key accounts, drive sustainable revenue growth and protect margin through disciplined, relationship led sales.

This role is all about depth over breadth. You'll be trusted to manage the full account lifecycle, uncover growth opportunities within existing clients and act as a strategic partner rather than a transactional seller.

What's in it for you?

* Manage and grow a portfolio of established commercial and industrial clients
* Focus on account strategy, retention and long term revenue rather than cold new business
* Strong emphasis on margin discipline and commercially sound decision making
* Work closely with sales, marketing, operations and product teams
* High level of autonomy with clear performance accountability
* Ongoing development of CRM, forecasting and account planning skills
* Supportive, performance driven culture that rewards results and ownership

What will you do?

* Develop and execute account strategies to grow revenue and market share within existing clients
* Manage the full account lifecycle from onboarding through to long term retention
* Build trusted, solution focused relationships with key decision makers and influencers
* Identify and convert cross sell and up sell opportunities into long term revenue streams
* Conduct regular face to face client meetings, securing clear next steps every time
* Negotiate confidently, including pushing back on low margin opportunities when required
* Maintain accurate CRM activity, pipeline visibility and revenue forecasting
* Collaborate with internal teams to deliver seamless client outcomes and share market insights

What do you need?

* Proven experience as a Key Account Manager or in a senior account focused sales role
* Background in commercial, industrial, construction or similar markets
* Strong commercial and financial acumen with a margin driven mindset
* Experience managing complex accounts and negotiations
* High level of CRM discipline and forecasting capability (Pipedrive desirable)
* Confident communicator with the ability to influence and hold firm when needed
* Self motivated, resilient and highly accountable working style
* Emotionally intelligent, coachable and aligned to strong company values

We are an equal opportunity employer and value diversity in our workplace. We encourage applications from all backgrounds and experiences.

You will only be contacted if you are shortlisted.

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