Overview
If you love technology and making a real difference helping clients by designing, implementing and supporting leading business technology, have a closer look at this role.
Would your friends and colleagues describe you as that Tech Expert, Problem solver, Multi-talented, Go To Guy or Girl? Are you flexible, adaptable, a lover of variety and want to be working with a great team?
Add to those words a passion for providing tech solutions that really help people, and you may just have found your new work home.
Ategra, a locally owned IT provider and for 27 years, focuses on new technologies. More than that though, our inclusive culture and service focus makes it a great place to work for any engineer whose career goals are motivated by happy clients and designing and delivering on the full scope of interesting and diverse technologies.
Role and expectations
Level 2 and 3 systems engineer roles
A variety of technology to get your hands on and continually develop your skills
Solution design and customer facing consulting
Full time role, with limited after hours work and remote travel may be required (part time may also be considered)
Company Car provided, phone allowance, and certification bonuses
Day to day you will be working on infrastructure and digital transformation projects, solving tech problems remotely or attending onsite across the Top-end. Attention to detail, with efficiency and being on top of your game technically are all essential attributes for this role. You will need to have outstanding customer service skills and be able to work as a key part of our team.
To meet the key requirements of this role, you will have all or most of the following skills and experience or the ability to learn them effectively:
* Cybersecurity
* Windows and Mac
* Windows or Linux Server
* Cloud Servers and Infrastructure
* Microsoft 365 suite, including SharePoint cloud knowledge
* Active Directory, Group Policy
* Skills in architecting and implementation of digital transformation projects
* Hardware and desktop knowledge and troubleshooting
* Backup and DR technologies
* HyperV or VMware Virtualisation
* Firewall, Routing and Switching
* Cloud server and VoIP experience or willingness to learn highly desirable
* Outstanding interpersonal skills and customer service
* Ability to meet SLAs
* Ability to work as a key element in the tech team
We look forward to reading your resume and covering letter. To apply please email (emailprotected)
Note ONLY applications direct from candidates will be accepted (no agencies). All applications will be treated in the strictest confidence and no current employers contacted as references without prior notice. You will only receive a reply to your application if you are shortlisted.
* Interstate Re-location assistance and Migration Sponsorship may be available for the right candidate
Insights
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Your application will include the following questions:
* Do you have customer service experience?
* Which of the following statements best describes your right to work in Australia?
* Do you have technical support experience?
* How many years\' experience do you have as an Information Technology Engineer?
* How would you rate your English language skills?
* How many years\' experience do you have as a network engineer?
* How many years of project management experience do you have?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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