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Manager in training

Mackay
City Beach
Posted: 28 August
Offer description

At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.

We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores connect customers to events, influencers, and trends, enabling them to live life on their terms.


The role

As a Manager in Training, you will work under the guidance of an experienced store leadership team to gain practical experience and skills needed for a leadership position in our retail network. This will enable you to lead your own team of store members.

This is a 4-week comprehensive program combining theoretical, practical, and hands-on on-the-job training to equip you for a successful management career with City Beach.


What you'll be doing

* Providing a superior people experience through a supportive and developmentally focused environment.
* Working with store leadership to deliver on performance objectives related to sales, people, audit & compliance, visual merchandising, wages, and safety.
* Ensuring operational tasks and team expectations are met to standards.
* Supporting leadership with team performance and ensuring stores are operational and welcoming.
* Managing wages to achieve profitability, operational efficiency, and customer satisfaction.
* Providing effective leadership, feedback, support, and training to store team members.


What we're looking for

* Experience in a customer service management role.
* Proven ability to drive sales and meet operational targets.
* Strong communication and team management skills.
* An energetic and enthusiastic approach to store operations.


The benefits

* 40% team member discount for you, friends, and family.
* Partnerships offering discounts on products and memberships, including:
o Free Employee Assistance Program.
o 15% off Goodlife and Fitness First gyms.
o Discounts on Studio Pilates and City Cave.
o Complimentary Westpac consultations.
o 7% off Medibank private health insurance.
o Up to 15% off Strike Bowling & Holey Moley.
* In-store competitions and sales incentives.
* Gift cards for milestones and anniversary certificates.
* A monthly day off (4-day week).
* Bonuses based on sales and customer service levels.
City Beach values diversity and is committed to an inclusive environment that respects and celebrates individual differences. We ensure all employees are treated with dignity and respect.
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