Telstra Retail Customer Service Job
We are seeking talented individuals to join our retail team as Sales Consultants. As a key member of our team, you will play a vital role in delivering exceptional customer service and sales outcomes.
Job Responsibilities:
* Deliver outstanding customer service and sales results through excellent communication and interpersonal skills.
* Empower customers by identifying their needs and providing customised solutions that meet their telecommunications requirements.
* Develop and maintain relationships with existing customers to increase retention and loyalty.
* Work collaboratively with colleagues to achieve store targets and improve overall customer experience.
* Participate in ongoing training and development programs to stay up-to-date with the latest products and services.
Requirements:
* Excellent communication and interpersonal skills.
* Ability to build rapport with a variety of new and existing customers.
* Appetite to learn and grow within the role and beyond.
* Positive and resilient approach to customer service in a fast-paced environment.
* Experience in a customer-facing role.
What We Offer:
* Competitive remuneration package.
* Opportunities for career growth and development.
* Flexible work arrangements.
* Inclusive and diverse work environment.