Requisition ID: REQ661878
Employment Type: Temporary Full Time, 38 hours per week, until August 2025
Remuneration: Administration Officer Level 2: $1,276.53 - $1,318.87 per week + 12% Superannuation + Salary Packaging
Location: Triple I, Ground floor, Suite 1, 1 Bolger street Campbelltown
Applications close: 17/05/2026
Contact: Venus Nebre on Venus.Nebre@health.nsw.gov.au | 0422 008 764
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
Achieve Something Great
This Administration Officer Level 2 role within the Triple I Hub plays a vital part in ensuring patients, families, and clinicians experience timely, coordinated and high‐quality care. The position provides frontline administrative and reception support to a complex, multidisciplinary community service, managing referrals, appointments, client information and communication across teams. By maintaining accurate systems, supporting clinicians, and ensuring patients are welcomed, informed and followed up appropriately, the role directly contributes to improved patient flow, reduced delays, and safer transitions of care. This position matters because it underpins the smooth day‐to‐day functioning of the Triple I service, enabling clinicians to focus on care delivery while ensuring the broader Primary and Community Health system operates efficiently, especially during periods of high demand. There may be an opportunity for extension of this role, subject to service requirements.
Are You the Right Fit?
You are a highly organised and motivated administration professional who thrives in a fast‐paced health environment and takes pride in supporting both patients and clinicians. You bring demonstrated experience in administrative or reception roles, ideally within health or community services, with the ability to manage high volumes of referrals, appointments and enquiries accurately and efficiently. You are confident using electronic medical records, databases and Microsoft Office, and have strong attention to detail when handling sensitive and confidential information. You are known for your excellent communication and customer service skills, enabling you to engage respectfully and professionally with patients, carers, clinicians and external stakeholders from diverse backgrounds. You are adaptable, calm under pressure and able to prioritise competing demands while maintaining a high standard of work. Most importantly, you understand the impact that quality administration has on patient flow, access to services and continuity of care, and you are committed to contributing positively to the Triple I team and the broader health system.
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
* Completion of Certificate II in Business Admin or willingness to complete.
* Describe your experience providing administrative and/or reception support in a busy service environment. How have you managed referrals, appointments and documentation while maintaining accuracy and attention to detail?
* Explain how you organise your work and manage competing priorities in a fast paced environment. Provide an example of how you ensured deadlines, confidentiality and quality were maintained under pressure.
* Describe how you use your communication and customer service skills when interacting with patients, carers, clinicians and other stakeholders. Provide an example that demonstrates professionalism and responsiveness.
* Outline your experience using electronic information systems (such as eMR, databases or Microsoft Office) and working as part of a team. How has your contribution supported service efficiency, patient flow or positive outcomes?
* Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.
Diversity, Culture & Inclusion
We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.au. We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
Aboriginal Workforce
For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?
* Financial Perks
o 12% superannuation
o Salary packaging and novated leasing via Smart Salary
o Annual leave with 17.5% leave loading (for full-time and part‐time staff)
o One extra day off each month for full-time employees
* Work-Life Balance
o Flexible work options, including hybrid and varied hours (depending on the role)
o Paid maternity and parental leave
o Generous leave options like long service and carers leave
* Grow Your Career
o Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
* Health & Wellbeing
o Discounted gym membership through Fitness Passport
o Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
o Wellbeing programs that promote mental health, resilience, and balance
Additional Information
* Temporary visa holders
o May be considered if no suitable citizen or permanent resident is found.
* Vaccination Requirements
o All staff must meet NSW Health's vaccination and screening requirements before starting.
* Child Safe Employment
o South Western Sydney Local Health District is dedicated to fostering a child‐safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well‐being of children and young people, actively working to protect them from harm and abuse.
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