About the role
Car Maxx, the vehicle subscription division of Car Mart Direct, is seeking a reliable, consistent and organised Accounts Receivable & Administration Officer to join our team in Upper Coomera.
We are a growing, tech-driven vehicle subscription business that owns and operates our own fleet across Australia. Using modern systems and automation, we manage bookings, billing, and customer accounts in a fast-paced environment. We oversee the full lifecycle of our vehicles, from purchase and onboarding through to billing, servicing, returns, and sale.
This role will feel familiar to candidates with experience in car rental, fleet management, or high-volume customer account environments where accuracy and follow-up matter.
This is a hands-on role focused on accounts receivable, including monitoring arrears, allocating payments, and keeping customer accounts accurate and up to date. You'll also support day-to-day administration across the business, working across multiple systems and coordinating with the wider team.
This position sits at the centre of our operations, ensuring accounts are controlled, processes run smoothly, and nothing falls behind.
What you'll be doing
* Managing accounts receivable, including monitoring overdue accounts and following up outstanding balances
* Receipt and allocation of payments, maintaining accurate account records
* Reconciling accounts and identifying discrepancies
* Communicating with customers to resolve account queries and outstanding balances
* Negotiating payment arrangements and escalating debts where required
* Processing tolls, infringements, and driver nominations
* Coordinating vehicle servicing, maintenance, and registration renewals
* Liaising with yard staff to manage bookings, returns, and finalise charges
* Supporting general administration across the business
What we're looking for
* Experience in accounts receivable or a similar role
* Experience with Xero accounting software
* Strong understanding of receipting, allocation, and reconciliation
* High level of accuracy and attention to detail
* Confident communication skills, with the ability to manage customer conversations and outcomes effectively
* Strong organisational skills and ability to manage multiple tasks
* Comfortable working across multiple systems and problem solving
* Reliable and consistent, with a proactive attitude and willingness to take ownership
* Australian permanent residency
What we offer
* Modern office environment in Upper Coomera on the Gold Coast
* Supportive team with a great working culture
* Flexibility, including limited work from home options once established in the role and based on performance
Hours of Work
* Approximately 20 hours per week to start, worked across 5 days
* Opportunity to increase to full-time hours
This role suits someone who takes pride in showing up, staying organised, and being someone the team can rely on.