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Customer relationship development specialist

Perth
beBeeSustainability
Development Technician
Posted: 22 August
Offer description

About Us

ACCIONA is a global company leading the development of regenerative infrastructure that has a positive impact on society. Our workforce consists of more than 65,000 professionals, present in more than 40 countries across five continents, all contributing to our mission to design a better planet.

We are passionate about making a difference, promoting sustainable development, and finding solutions to the biggest global challenges including climate change, overpopulation, and water scarcity.

Our company has been given Top Employer certification in Australia for several years, which certifies our commitment to excellence in human resources management and putting people first through exceptional HR policies.

We employ more than 3,000 people in our renewable energy, infrastructure, and water projects across Australia and New Zealand.

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Job Description:

We are seeking a highly motivated Customer Relationship Advisor to join our Energy Recovery team. As the Customer Relationship Advisor, you will play a vital role in maintaining and developing positive relationships with existing suppliers and clients to ensure successful supply to the Energy Recovery facilities.

You will be responsible for active supply chain management and account administration for effective fuel supply and ensure contracted interface requirements between customer and the operations and maintenance team is maintained.

Your expertise will be crucial in ensuring the efficient and sustainable conversion of waste into clean energy, contributing to our commitment to environmental stewardship and resource conservation.

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Key Responsibilities:

* Develop and maintain relationships with waste suppliers, offtake contractors, and external stakeholders, building rapport through regular and relevant communication.
* Prepare tailored messaging to address specific client objectives and identify opportunities to enhance client satisfaction.
* Understand core procurement models and their benefits.
* Navigate client documents including EOI, RFT, contract, and information documents.
* Assist in identifying and documenting commercial risks, escalating potential commercial issues to manager.
* Work with operations teams towards successful stock management and fuel planning and report to regulatory authorities in line with associated licensing requirements.
* Collaborate on external stakeholder engagement activities that promote Energy Recovery initiatives and strengthen supply chain resilience.
* Carry out routine reconciliation and reporting to support invoicing and payment runs associated with stakeholder transactions.
* Report on facility performance and supplier performance to ensure contractual obligations are satisfactorily maintained.
* Work with the wider business teams to promote expansion of the Energy Recovery business.
* Lead on supporting education of Energy Recovery within the local communities, in line with fuel supply contractual requirements.
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Required Skills and Qualifications:

* Tertiary qualifications or experience relevant to demonstrate an ability to undertake this role.
* Knowledge of waste-to-energy processes, incineration technologies, and renewable energy concepts.
* Strong understanding of environmental compliance and waste management practices.
* Excellent communication and problem-solving abilities.
* Ability to work in a team-oriented environment and collaborate effectively with diverse teams.
* Understanding of multidirectional supply chain management and communication.
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Benefits:

* Annual pay review and discretionary bonus.
* Career development, strong culture, inclusive and supportive environment.
* Passionate about innovation and continuous improvement.
* Strong commitment to economic, environmental, and social progress.
* Local leadership and global expertise.
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Project Overview:

Kwinana Energy Recovery is Australia's first waste-to-energy facility, transforming waste into renewable energy while supporting the circular economy.

The facility will generate 38 megawatts of baseload power—enough for over 50,000 households—while reducing carbon dioxide emissions by more than 400,000 tonnes per year, equivalent to removing 85,000 cars from Perth's roads.

We are an Equal Opportunity Employer and promote equality and diversity.

We encourage Indigenous Australians and candidates from minority groups to apply.

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