Customer Service and Retail Sales Associate Full Time
About the role
We are seeking an enthusiastic and customer-focused Retail Sales Associate to join our team at Lights Plus in Shepparton, VIC. This is a full-time position, and you will play a vital role in providing exceptional customer service and contributing to the success of our busy retail store.
What you will be doing
Greeting and assisting customers with a friendly and helpful attitude
Demonstrating product knowledge to help customers find the right solutions for their needs
Processing sales transactions accurately and efficiently
Consulting with Electricians, Builders, Architects and Interior designers.
Offering customers product knowledge and design ideas
Maintaining a neat, tidy and visually appealing store environment
Restocking shelves and ensuring product availability
Receiving of Stock and filling customer orders
Providing feedback and suggestions to improve store operations
Adhering to company policies and procedures
What we are looking for
Previous experience in a customer-facing retail or sales role but not essential.
Excellent communication and interpersonal skills, with the ability to engage and connect with customers
Strong problem-solving and decision-making abilities to handle customer inquiries and queries
Attention to detail and a commitment to maintaining high standards of cleanliness and store
Saturday morning once a fortnight is essential.
A genuine passion for providing exceptional customer service
A flair for style and interior design.
What we offer
At Lights Plus we value our employees and offer a range of benefits to support your career development and work-life balance, including:
All on job training
Opportunities for career advancement and skills training
Flexible working arrangements to support your work-life balance
A collaborative and supportive team environment
About us
Lights Plus is a leading retailer in Shepparton and the Goulburn Valley of high-quality lighting, ceiling fans, Heating and home decor solutions. With over 20 years of experience, we are committed to providing our customers with the best products and exceptional service. Our team of passionate and knowledgeable professionals work together to create a welcoming and inspiring shopping experience for our customers.
If you are excited about the prospect of joining our team, we encourage you to apply now.
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Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Retail Sales Associate? Do you have customer service experience? Do you have experience in a sales role?
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What can I earn as a Retail Sales Associate
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